Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via contact form.
- Technical data: our host logs IP, browser, pages visited, and timestamps to secure the site.
No advertising or analytics cookies. See Cookie Policy.
2. How we use your information
- To reply to your enquiry and provide requested services.
- To run, secure, and maintain the site.
- To meet legal obligations.
3. Legal bases (GDPR)
- Consent and/or contract steps when you contact us.
- Legitimate interests: site operation, security, and enquiry responses.
- Legal obligation: retain or disclose data as required.
4. Who we share data with
We use trusted providers (processors) acting under our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivers contact-form emails to us.
- Google: web font delivery.
- Cal.com: appointment scheduling via booking calendar.
We do not sell or share data for behavioral advertising.
5. International transfers
We serve clients in the US from the EU; data may be processed in both. Transfers use safeguards like EU SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, correct, erase, restrict, or object to processing, and port your data. You can also complain to your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data details, deletion, corrections, or opt out of "sale"/"sharing." We do not sell or share data and won’t discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the current version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com